Why waste time travelling to a location to provide computer support or even worse in many cases, trying to talk a person through steps on the remote computer through the phone. This is, in my opinion, even worse that going to the location unless of course the place where the computer, desktop, server, or laptop is located is too far away. Talking people through troubleshooting steps is a very painful task. A simple process that could take an experineced technical person several minutes to maybe ten can easily become an hour if the person at theremote computer on the remote side that has no idea of how to perform the routine steps that you're requesting or have never even seen a command line. Remote support is the best alternative and solution to make more efficient use of computer skills and efforts.
Vista has some surprisingly interesting and sometimes useful new features.The desktop resource monitor is useful when you want to determine what programs and processes are running on your computer or laptop that are talking on the network.
Remote Support
Why waste time travelling to a location to provide computer support or even worse in many cases, trying to talk a person through steps on the remote computer through the phone. This is, in my opinion, even worse that going to the location unless of course the place where the computer, desktop, server, or laptop is located is too far away. Talking people through troubleshooting steps is a very painful task. A simple process that could take an experineced technical person several minutes to maybe ten can easily become an hour if the person at theremote computer on the remote side that has no idea of how to perform the routine steps that you're requesting or have never even seen a command line. Remote support is the best alternative and solution to make more efficient use of computer skills and efforts.